Trust & Safety

Since 2009, KindHeartly has raised more than $100 million in donations for our beneficiaries. Learn how we protect our donors and keep our community safe.

Trusted by millions of
donors and thousands of
non-profits

Giving Guarantee

In the rare situation when something isn’t right, we guarantee you a refund for your donation.

12

12 Months of Donation Protection from Fraudulent campaigns

Every donation is protected and refundable up to 12 months from the day of the donation.

Worldwide Coverage

It doesn’t matter where you donate from, you are protected.

Protection for Any Fundraising Campaign

Whether it is a fundraising campaign for an individual or a charity, we will guarantee you a donation refund if something isn’t right.

Co-developed Code of Practice in the United States

Together with the U.S. Department of the Treasury and leading nonprofit regulators, we developed a set of best practices for crowdfunding platforms in the United States. This Code is built on three core principles — legitimacy, accountability, and transparency — to ensure that every charitable campaign hosted on our platform upholds the highest standards of trust and integrity.

Highest Standards

We adhere to a strict code of practice, developed in collaboration with the U.S. Office of Charitable Oversight. We carefully review all documentation and conduct on-site visits to ensure that the needs of those we support are genuine and verifiable.

100% Human-verified

All campaigns and documents are manually verified by KindHeartly team before any payout is processed.

Secured Encrypted Payments

Your credit card information is encrypted and not stored in our system. We partnered with leading payment processors to ensure your information is safe.

1000+ Verified Nonprofit Organisations

Thousands of charities raise funds on our platform including Red Cross, World Food Programme and more.

Past Stories

More than 2 million givers have given hope to over 20 thousand campaigns. Here are some of the stories that evoke our collective humanity.

Kaylee e Kayla
S$510,390 Raised 8,316 Givers

I will be forever grateful to you for making such a positive difference in my life when I needed it most and helping me overcome leukemia.

Lauren Harrison
Mother of Liora
Read Liora's story
Kaylee e Kayla
S$210,844 Raised 2,938 Givers

We are so happy to finally have her home with us after beating cancer.

Rachel Morgan
Father of Aurelia
Read Aurelia's story
Kaylee e Kayla
S$166,884 Raised 1,416 Givers

It is so amazing, it’s the first time I can feel her heartbeat.

Jessica Lee
Mother of Lyra
Read Lyra Lee's story

Get to know us better

Read our weekly blog, get answers to frequently asked questions, or email us if you have more questions about trust and safety

ABOUT US

100% free fundraising platform

Founded in 2009, KindHeartly.com is one of the leading free fundraising platforms in the United States, helping people raise money for the causes that matter most. We’ve already supported thousands of campaigns nationwide, raising millions of dollars for meaningful causes.

Trusted by 700+ Non-Profits

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